Here’s what our satisfied customers are saying…
Nick Copping2025-04-15 If you're reading this, you probably need help on the road -- I've been there. My 30' Class C Sunseeker RV went into limp mode mid-trip on the Oregon coast. Translation? Transmission failure. Good Sam Roadside Assistance? More like Greedy Sam -- 24+ hours of empty promises, call transfers, and zero actual help. Save your money. Enter B&S Automotive in Roseburg, OR -- the real heroes. Bob and Stephanie (yes, that's the B&S) answered the call on a Saturday, took my RV in immediately, diagnosed it, and even helped with a rental car when none were available in town. The repair wasn't simple: coordination with Ford Corporate, two dealerships, and a defective transmission. But Bob and Stephanie never flinched. They handled the logistics, delays, approvals -- everything -- with grit, grace, and unmatched professionalism. They turned a roadside nightmare into a mechanical miracle. I'm home now because of them. If you're anywhere near Roseburg and need help -- big rig, small car, roadside disaster -- call B&S first. They're not just a top-tier shop; they're the gold standard in honesty, expertise, and heart. I'll never forget what they did for me. You won't either.
Owner's reply
Nick, It was a privilege to help you and your lovely wife out in your time of need. We are so happy that we were able to facilitate the process and get you back home safely. We appreciate your business and hope that if and when you may be passing through again we would hope you stop by and say hello . Bob and Stephanie @ B&S Auto Sharon Gerlach Land2025-04-03 Bob and his crew have always gone above and beyond. Fair and honest.
Owner's reply
Thank you for your business Bob and Stephanie Preston Jay Reynolds2025-02-20 Like finding a needle in a haystack searching for HONEST PEOPLE around Roseburg to do Legitimate auto repair at a fair cost …B&S go beyond to make that happen …you may have a wait but as their name states they don’t BS YOU …Honesty you can trust consistently,I’ve tried them all and theirs NONE BETTER than these folks .They listen an humbly respond …their a Rare find believe me….GOOD PEOPLE ! Quality work they stand by …if it’s not right they fix it…My business only goes with them.
Owner's reply
Thank you Jay , we try our best everyday ! As always thank you for your continued business. Bob and Stephanie David Allgood2025-01-30 Have always treated my wife and I great.
Owner's reply
Thank you for your continued support :) B&S Auto Michael Rosen (Mrbadfish)2024-12-24 Would like to say thank you to Stephanie and Bob for going beyond the call of duty to find out what was wrong with my car and to repair it at a very reasonable price Thanks again you guys are great.
Owner's reply
We are very pleased that we were able to take.of the issue to your satisfaction. Thank you for your business Merry Christmas Bob and Stephanie Dustin Rogers2024-12-10 I have brought my rusty 04 diesel F350 to BS multiple times. Had a valve job done and it is still running great. Bob is straightforward about the repairs. When I needed the main cardon joint replaced by the weekend for a project, they originally said it wouldnt be ready till the following Tuesday, but then they surprised me and had it done that Friday; and I still got the project done. He told me he took a smaller joint part that connects to the rear diff out of his own service truck to make it happen which is pretty nice. They have given me a lift to bring my truck in, which is really helpful because I usually dont have a ride.
Owner's reply
We are so glad you are happy with the services we provide. Hope to see you again.